Controller of personal data processing: 40203625057 (hereinafter referred to as "Seller"), website address: www.turismapasaule.lv (hereinafter referred to as "Tūrisma Pasaule").
By using our online shop and purchasing goods, you consent to the processing and storage of your personal data. Please read this privacy notice carefully so that you know why and how we collect your data and how we will use it.
SIA "BA Baltic" ("We", "Our") are committed to protecting and respecting your privacy. We process your personal data in accordance with the General Data Protection Regulation and other laws governing the processing and protection of personal data.
Use of information
We process your account data ("Account Data"). The Account Data may include your name and email address, telephone number and other data you provide when registering, as well as your purchase history. This data is collected directly from you. We process Account Data for the operation of the website, to be able to provide our services, to ensure the security of the website and services and to communicate with you.
We process information related to the provision of our services on our website ("transactional data"). Transaction Data may include your contact details, bank account details and transaction details. Transaction Data is processed for the purposes of delivering goods and services and maintaining accurate records of these transactions.
We may process information in connection with any communication you send to us ("Correspondence Data"). Correspondence Data may include the content of the communication and metadata relating to the communication. If a communication is initiated through our website's contact forms, the website will generate metadata related to the correspondence. The correspondence data is processed for the purposes of contacting you and keeping records.
We may process your personal data as set out in this notice if necessary to comply with or defend legal claims, whether they arise in judicial, administrative or other non-judicial proceedings.
Reminder of an incomplete purchase
Please note that we will send you a technical support email when you have not completed your purchase in our online shop. This is to make sure that you are not affected by technical problems at the time of purchase and to cancel your reservation.
Marketing communications
With your consent, we may send you marketing communications by email or text message to keep you up-to-date, help you browse and find our products.
You can opt-out of receiving marketing communications from www.turismapasaule.lv at any time. You can do this by:
- By clicking on the "unsubscribe" link in any email message;
- By emailing us at [email protected].
If you opt-out of receiving marketing communications, we will update your profile to ensure that you do not receive such communications in the future.
Opting out of marketing communications does not mean that communication about the Services will cease, for example in relation to order updates.
Your rights
This part of the Privacy Policy covers your rights under data protection law. Some rights cover many aspects, so this Privacy Policy only covers the main ones. We recommend that you consult the relevant legislation and supervisory authorities' guidelines to know all the details about these rights.
You have the following rights in relation to your personal information:
- The right to receive information about the processing of personal data;
- the right to see your personal data that we hold;
- the right to request the rectification of your personal data that we hold (most of which you can rectify by logging into your account);
- the right to ask us to erase your personal data;
- the right to restrict the processing of your personal data;
- the right to object to the processing of your personal data;
- the right to object to the processing of your personal data for direct marketing purposes;
- the right to data portability;
- the right to withdraw consent to the processing of your personal data;
- the right to lodge a complaint with a supervisory authority.
If you wish to exercise your rights, or if you have any questions about the processing of your personal data or the exercise of your rights, please contact us by email: [email protected].
Transfer of personal data to third parties
In order to fulfil our obligations to you, we may transfer your personal data to our business partners, data processors who carry out the necessary data processing on our behalf, such as courier services, IT infrastructure developer and maintainer, marketing agencies, leasing companies, etc.; these companies are required by law to protect your personal data and to process it only in accordance with our stated purposes.
Upon request, we may transfer your personal data to public and law enforcement authorities in order to defend our legal interests, if necessary, by drafting, submitting and defending legal claims.
Retention period of personal data
We will keep your personal data for as long as necessary to achieve the purposes of the processing, unless longer retention is required or permitted by applicable laws and regulations. If the processing is based on your consent, the data will be processed for as long as your consent is valid and has not been withdrawn.
Use of cookies
Like many other websites, we use cookies on our website. Cookies are small text files that websites you visit store on your computer. They are widely used to enable or make websites work and advertise more effectively, and to provide information to website owners. None of the cookies used by this website contain any personal information.
Two ways to manage cookies:
- External sources (1)
- Browser settings (2)
(1) Cookies from service providers
We allow these trusted GDPR-compliant companies to use cookies or similar technologies to provide advertising or research services: our website uses Google Analytics and Yandex.Metrika to understand how visitors use the content of the website. If you do not want your browser to use Google Analytics, you can install the Google Analytics browser add-on.
For direct marketing purposes, we are entitled to use the Facebook advertising platform, which helps us to better identify the needs of the customer according to the cookies collected.
(2) How can you manage cookies?
Most browsers allow users to refuse or delete cookies. Actions may vary depending on the browser and its version.
Please note that deleting or disabling cookies may affect your user experience and you may not be able to take advantage of certain features of our website.
Privacy policy changes
We may make changes to this Privacy Policy at any time and without prior notice. Amendments shall take effect upon posting on the website. It is your responsibility to review this Privacy Policy periodically to ensure that you are familiar with the changes.
Contacts
We are always willing to listen to feedback from our customers and are ready to answer any questions that may arise. If you have any questions, comments or complaints about this privacy policy, please contact us at [email protected].